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Quality Control

As part of our committment for continuous improvement of our services we have established a quality system which:

  • ensures the integrity and the reliability of the testing and certification process
  • recognises and addresses the needs of the ECDL Test Centres timely and consistenly
  • captures feedback from our business partner for the evaluation of our services and performance and the planning of their improvement.

At ECDL Cyprus the focus of our attention are our Approved Test Centres, the Test Center Managers, the ECDL Trainers and Instructors and the ECDL Candidates for whom we care to provide the highest level of service possible.

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